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Sophie Hillier

Sophie Hillier

Senior Lecturer

Department of Marketing

Staff Group(s)
Department of Marketing


Senior Lecturer

Career overview

Previously a lecturer at Birmingham City University in Fashion Business and  Promotion. Sophie specialises in PR and Communications, as well as event management, marketing and international retailing. Previous industry experience includes being a director of London PR Agency MAD PR offering an array of communication services including influencer marketing, digital and social media management, celebrity gifting and traditional marketing and PR.

At current Sophie teaches on the Digital Marketeer Degree Apprenticeship at NTU, module leading the CIM Planning Campaigns module.In addition Sophie teaches across second year Digital Marketing and Integrated Communications, as well as third year module International Marketing and Communications

As an early career researcher, and studying for her PhD, Sophie is establishing herself in a unique international position converging the previously untouched research areas of fashion industry crisis and crisis communication.

Research areas

Sophie is  currently studying for her PhD at Leeds Business School, Leeds Beckett University. Her working thesis is entitled:

Fashion Retail and Public Relations: The New Norm is Crisis:

In what ways can Fashion PR co-create value through consumer stakeholder relationships in times of crisis?

Most recently Sophie presented her initial PhD findings at the 12th International Crisis and Risk Communication Conference 2022 in Orlando Florida, discussing the results of her systematic literature review. The first time the conference has seen a fashion industry related submission. The conference proceedings are available to read online.

Sophie is conducting research, writing articles and currently working on a  chapter for a Crisis Communication book. She is currently collaborating with Dr Esther Pugh of Leeds Beckett University and Dr Audra Diers-Lawson on several projects including a funded project into fashion charity shop donations, exploring how reputation and non profit crisis can influence donation of goods.

External activity

Sophie is the co-host of fashion podcast “The Fashademix” which has previously been number 3 in the UK iTunes Chart for Fashion and Beauty, as well as hitting the top 10 in many international settings such as Australia, Kuwait, Germany, South Africa and Norway

Press expertise

Expertise includes fashion, retail, crisis and PR. Previous coverage for Birmingham City University included ITVNews, Drapers, Retail Gazette, Dazed and Confused and The Daily Mail.

Course(s) I teach on

  • International Business image
    Undergraduate | Full-time / Sandwich | 2022

  • Marketing students
    Undergraduate | Full-time / Sandwich | 2022