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Continuing with your studies

We have now moved to online learning and online support for all students. It is our intention and our ambition that all students who are on track to progress to their next level of study or graduate this summer, and have met all the requirements for their award, will be able to do so.

Online learning

What will online learning and teaching look like?

Log in to NOW and check the Learning Room for each of your current modules. Your tutor should have uploaded a teaching plan to the Module information section of your Learning Room.

If you have any difficulties accessing the online materials please email Library Services. Contact your course leader for any subject matter questions.

Advice and support for learning online is available on your MyNTU dashboard.

How do I access IT services remotely?

For advice on accessing the University web services remotely, please visit NOW.

Will my exams be delayed?

Please regularly check your NTU email account, details of your assignment and assessment timetable should be with you no later than 31 March. Not all assessment schedules will be affected.

If I get ill, what should I do about lectures, tutorials and deadlines?

If you are unwell and displaying coronavirus symptoms please follow Public Health Advice and email your tutor to confirm.

If you cannot complete assessment or exam because you are unwell you should make a Notification of Extenuating Circumstances (NEC), please follow our usual process which can be accessed via the NEC page on the NTU current students’ site.


First year undergraduate students

I’m a first year and would like to contact my CERT Student Mentor. How can I do that?

CERT Student Mentors are recruited to support you from the very first day you become a student at Nottingham Trent University. You may have met your CERT Student Mentor during welcome week, or at many other points throughout the year such as during academic tutorials and social events. CERT Student Mentors are there to listen and support you through any circumstances you may be going through during your first year at university.

NTU first year students have been added to an MS Teams site coordinated by the CERT Student Mentors within their School. You can access Teams via the Study at home tile on the MyNTU dashboard. You can use the ‘Ask your Mentor’ channel to ask any questions that you have, either directly or anonymously.

Alternatively, if you would like a more in-depth discussion with a Mentor, you can contact them directly if you have their details, or email our CERT team and we’ll connect you with a Mentor from your school.

If your CERT Student Mentor is unable to support you with the query or issue you have, they can signpost you to another member of staff within the University who will be able to assist you further.


Accessing Library Services

Is the Library open?

The Library might be physically closed, but you can still access our online collections and resources. If any of the resources you need aren’t available through Library One Search, you can also access the Get My Book service. We’ll continue to support you through email and one-to-one Skype appointments – so contact us at libinfodirect@ntu.ac.uk if you’ve got any questions, problems or IT issues.

Check out the FAQs on Library One Search to keep up to date with how we can help with your online studies. We’ll also be posting helpful hints and tips on the Library’s social media accounts, so follow us @NTUYourLibrary on Twitter, Instagram and Facebook.

What help can I get to support studying remotely?

LinkedIn learning courses offer great audio and video tutorials on a wide range of topics – from specific software to research skills. The Library’s Learning and Teaching team have also put together a useful playlist for improving your online study skills.

How do I access the Library’s electronic resources?

Our online collection – which includes tens of thousands of eJournals and eBooks – is available to you 24/7. Almost all of these materials can be accessed from any off-site location, through Library One Search, the Find Databases service, and the BrowZine eJournal app.

A number of publishers and online information providers have also temporarily opened up access to their services for the next few weeks. This means that you can access extra eBooks, journals and video content.

To help you find and use them more easily, we’ve added them to the Find Database page. There are currently 14 new services, including:

We expect this list to change in the coming days and weeks, with additional services being added all the time. We’ll keep you up to date with those additions through social media – so follow us on Instagram, Twitter, and Facebook.


Field trips

I am due to go on a field trip, will this still be going ahead?

All NTU field trips are cancelled or postponed until further notice.

Still need help?

+44 (0)115 941 8418