IT essentials

We’ve summarised everything you’ll need to know to get to grips with NTU’s sector-leading IT services, facilities and academic support. You can also visit our IT resource site, to learn more about what’s on offer at each of our campuses – from online software tutorials, to our handy PC-availability app, we’re here to support your studies.

Wi-Fi and Internet

While you’re on-campus, you can access the Internet for free on your own devices, via the Wi-Fi connection in all of our teaching and social spaces. Simply scan for ntu-wifi and log in with your N number and password.

Getting started

  • You’ll need your NTU ID and password in order to use any of our PCs. Keep this information safe, and close at hand – make sure that you don’t share it with anyone.
  • If you’re using one of our PCs – whether you’re an NTU student, or staff member – you’re bound by the University’s Computer Use Regulations. These usage guidelines are detailed in the getting started section.
  • To access NTU’s student portal, you’ll need to be fully enrolled on your course of study. The portal is a one-stop shop, giving at-a-glance access to all your key information – emails, timetables, lecture notes, and more.
  • The portal automatically appears on any NTU computer you log on to. If you’re working off-campus, you can access it through our portal – simply add ADS\ in front of your NTU ID, when prompted.
Student using computer

IT facilities

In addition to the IT facilities provided by your School, we provide open access facilities in libraries and IT resource rooms across the three campuses. Some of these are open 24 hours per day. If you’re looking for a computer on-site, select your campus to see what PCs are available, and where.

As an NTU student, you’ll also be given a Microsoft Office 365 account for the duration of your study.  As well as your student email address, you’ll also receive 1Tb of cloud storage with MS OneDrive and up to five free copies of the latest Microsoft Office, subject to terms and conditions.

Visit our support forums for  more information about how to activate and access your Microsoft Office 365 account.

Using email

  • Every NTU student’s email follows the same format – joe.bloggs2017@my.ntu.ac.uk, where ‘2017’ is the year of your enrolment.
  • If you’re logged onto a University PC, you’ll find Microsoft Outlook in the Start menu of our computers. You can access your University email account from anywhere, on or off campus – you can also view it directly in your Student Portal, and through NOW.
  • Use the Outlook Address Book to find the email addresses of NTU students and staff. For external emailing, you’ll need to enter the full address (e.g. someone@somewhere.co.uk).

Printing and photocopying

  • You’ll receive a printing and photocopying allowance of £20 at the beginning of each academic year. This can be used on any printer or copier, anywhere on campus.
  • Once that allowance is spent, you’ll need to cover the cost of any further printing and photocopying yourself. You can load credit onto your Student Card – there are plenty of machines located in our libraries and computer rooms.
  • To find out more about credit kiosks, charges, and using our facilities as a visitor, see the printing and photocopying section.

For more information about the University’s IT facilities and support services, visit the Library and Learning Resources and Current Students sections of our site.

Contact us

For help and advice about the IT services available at NTU, visit our support forums.

Still need help?

+44 (0)115 941 8418