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Your accommodation

Page last updated: 30 April 2021

Students who are not occupying or using their NTU-owned or operated rooms will not be required to pay accommodation rents from Monday 4 January up to Monday 17 May 2021.

New Hall external

Throughout the COVID-19 global pandemic, NTU has worked hard to do the right thing for students. We acknowledge and appreciate the challenges that our students – and the wider NTU community –  face because of COVID-19 and its associated restrictions.

Students should only return to their term-time accommodation and only be on campus when their in-person teaching has resumed (please note there are exemptions for students with special circumstances).This leaves the vast majority of our students paying for accommodation they are being asked by the Government not to use. Through Universities UK, we have been seeking to persuade the Government to address this matter.

We are mindful that NTU can only waiver rents for the accommodation that it controls, and that this only supports around 5,000 of our students. We will continue to lobby private providers and landlords and work with Government, local councillors and MPs to do the right thing for our students.

Advice for students not occupying their NTU or UPP accommodation during national lockdown

Students who are not occupying or using their NTU-owned or operated rooms listed below will not be required to pay accommodation rents from Monday 4 January up to Monday 17 May.

If you have already let us know that you are not staying in your accommodation, which is included on the list of NTU and UPP accommodation below, then your rent waiver will be extended automatically. You do not need to do anything.

If you pay by termly instalments, your final rent instalment will be taken as planned on Friday 23 April 2021, to cover your accommodation fees up to your tenancy agreement end date. If you have a rent waiver in place, your final instalment will be adjusted to reflect the reduction in rent.

Please contact NTU Student Support Services Financial Advice Service Team via email at financial.support@ntu.ac.uk if you’re experiencing financial hardship, or need advice on student funding, or budgeting support. If you need to update your payment details, or would like to discuss a payment plan, please email the NTU Finance Income & Debt Management team at FinFinanceIncome&DebtManagement@ntu.ac.uk .

NTU and UPP Halls of Residence reducing rent fees (4 January – 17 May 2021)
Blenheim
Bramley Cottages
Brackenhurst
Byron Residence
College Drive
Gill Street North
Gill Street South
Hampden Hall
Meridian Court
New Hall
Norton Court
Peverell
Sandby
Simpsons
The Maltings

Frequently asked questions

Does my room need to be unoccupied for you to waiver my rent?

Yes. If you have already let us know that you are not using your room in your NTU or UPP accommodation, you will not be required to pay rent until you return to in-person teaching or until Monday 17 May 2021, whichever is sooner.

If you choose to return to your NTU or UPP accommodation you will be expected to start paying rent again.

I've already applied for a rent waiver, do I need to do anything to get it extended?

No. If you applied for the original waiver, we will automatically adjust it to cover the new dates.

If you pay by termly instalments, then any rent adjustments will take place as part of your third instalment on 23 April 2021 – unless you wish to contact the financial support team on 0115 848 6500 to discuss alternative payment arrangements.

When can I return to my NTU or UPP accommodation?

You should only come back to your accommodation if your School and Course Leader have been in contact with you to tell you that your course is returning to in-person teaching, or if you have special circumstances.

Once you have returned to your accommodation, please complete this webform to let us know the date that you returned.

If you pay by termly instalments, then any rent adjustments will take place as part of your third instalment – unless you wish to contact finance to discuss alternative payment arrangements.

My course has invited me back for in-person teaching but I don't want to return, will you charge me rent?

No. If you have already told us that you are not staying in your accommodation we will not charge you rent for the current waiver period which is now due to end on 17 May 2021. After that date you will be expected to resume paying rent.

Please talk to your course leader if you decide not to return to campus so that they can continue to support you.  You can also make an appointment with our Student Support Advisers, if you are worried about your circumstances and how they might affect your studies.

I moved back into my accommodation but now I want to go home, what should I do?

The Government advises that you should limit your movement between your term time accommodation and home address. However there are exceptions, please visit the Government website for more information.

What happens if the restrictions are extended again?

We will review the situation again at the end of the current restriction period and will update this webpage to let you know of any changes. However, you should not assume that further waivers will be applied if lockdown restrictions are extended.

Who can I contact if I have further questions?

You can email accommodation@ntu.ac.uk or call +44 (0)115 848 2894 of you have any questions about your NTU or UPP accommodation. If you have any other questions about being on campus, please email ntu.beingoncampus@ntu.ac.uk

Support for students in private student accommodation and housing

We are mindful that NTU can only waiver rents for the accommodation that it controls, and that this only supports around 5,000 of our students. We will continue to lobby private providers and landlords and work with Government, local councillors and MPs to do the right thing for our students.

Students should contact their landlord in the first instance about your contract. If you need advice about accommodation, you can find guidance from the Students’ Union housing advice web page.

The University cannot control the decisions of private landlords, but we will work with Nottingham Trent Students' Union to jointly lobby on this issue and we would urge landlords to be as understanding and flexible as possible.

Support

To find out more about the support available to all NTU students please visit our StudentHub.

Alternatively, if you’ve got a question or concern about being on campus please email ntu.beingoncampus@ntu.ac.ukn or call +44 (0)115 848 6060 and select option 1. This line is open Monday to Friday 8.30 am – 5 pm.

If you find you need more support with personal, emotional or mental health difficulties that are impacting your studies and experience, please complete our online wellbeing form, ‘I need further support’ on the Student Support Services website. You can also call us on 0115 848 6060 or email student.support@ntu.ac.uk. For emergency support, any time of the day, please call NTU Security on 0115 941 8418.

Help keep your community safe

Please be considerate of your neighbours and your community by behaving as a good citizen, keeping noise levels low and adhering to Government advice around social distancing.

Your behaviour, your noise and your decisions have consequences for the families and residents around you. Please continue to do the right thing by adhering to Government guidelines and our NTU Student Code of Behaviour.

Keeping safe

To learn more about the support available to all NTU students please visit our StudentHub.

If you’ve got a question or concern about being on campus please email ntu.beingoncampus@ntu.ac.uk. Alternatively, please call +44 (0)115 848 6060 and select option 1. This line is open Monday to Friday 8.30 am – 5 pm excluding.

Help keep yourself, your friends and your local community safe by following Government guidelines on self-isolating, social distancing, hand washing, wearing face coverings (in shops, public transport and on campus) and limiting the number of people you have contact with at any one time.

Still need help?

+44 (0)115 941 8418