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Page last updated: 26 February 2021

Following the latest Government guidelines on the phased return of in-person teaching from 8 March 2021, students who are not occupying or using their NTU-owned or operated rooms will not be required to pay accommodation rents from Monday 4 January up to Monday 19 April.

New Hall external

Throughout the COVID-19 global pandemic, NTU has worked hard to do the right thing for students. We acknowledge and appreciate the challenges that our students – and the wider NTU community –  face because of COVID-19 and its associated restrictions.

Students should only return to their term-time accommodation and only be on campus when their in-person teaching has resumed (please note there are exemptions for students with special circumstances).This leaves the vast majority of our students paying for accommodation they are being asked by the Government not to use. Through Universities UK, we have been seeking to persuade the Government to address this matter.

We are mindful that NTU can only waiver rents for the accommodation that it controls, and that this only supports around 5,000 of our students. We will continue to lobby private providers and landlords and work with Government, local councillors and MPs to do the right thing for our students.

Advice for students not occupying their NTU or UPP accommodation during national lockdown

Students who are not occupying or using their NTU-owned or operated rooms listed below will not be required to pay accommodation rents from Monday 4 January up to Monday 19 April.

If you have already let us know that you are not staying in your accommodation, which is included on the list of NTU and UPP accommodation below, then your rent waiver will be extended automatically. You do not need to do anything.

NTU and UPP Halls of Residence reducing rent fees (4 January – 19 April 2021)
Blenheim
Bramley Cottages
Brackenhurst
Byron Residence
College Drive
Gill Street North
Gill Street South
Hampden Hall
Meridian Court
New Hall
Norton Court
Peverell
Sandby
Simpsons
The Maltings

Frequently asked questions

Does my room in NTU or UPP accommodation need to be unoccupied for the full national lockdown for you to waiver my rent?

Yes. For those students who are not using/occupying their room in NTU or UPP accommodation, you will not be required to pay accommodation fees for the period from and including Monday 4 January to Monday 19 April 2021.

This period reflects the known duration of the current national restrictions. If you choose to occupy your accommodation for any reason between 4 January and 19 April, accommodation fees will be due.

Current DfE guidance is that all HE courses should be delivered online (unless they are in future critical worker courses) until Monday 8 March at the earliest. At that point the Government has already announced that the national situation and any ongoing restrictions will be reviewed. It is on this basis that we have set the timeframe for our review of our approach to rent waivers. If university teaching remains online for beyond this point we will review our position on rent waivers accordingly.

Please note that if you are not already in accommodation, we are not able to flex rent waivers to accommodate early returners. Rent will be waived for those that do not use their accommodation from Monday 4 January up to Monday April 2021.

I applied for the waiver and now need to return – am I allowed to and how does this affect my rent?

Students on future critical worker courses and those with special circumstances are able to be on campus and stay in their term-time accommodation. Please ensure you book a Lateral Flow Test before returning to campus.

If you had previously applied for a rent waiver and now wish to return, we are able to reinstate your rent on a pro rata basis.  Once you have returned to NTU/UPP halls please complete this webform to let us know your return date. For students who had already had a waiver applied to their account, the rent waiver will be cancelled from the day you return onwards. If you pay by termly instalments then any rent adjustments will take place as part of your third instalment – unless you wish to contact finance to discuss alternative payment arrangements.

I applied for the waiver and now the waiver end date has changed, do I need to do anything?

Not if you don’t plan to return to campus in the waiver period, if you applied for the original waiver, we will automatically extend the dates we adjust your account for. If you pay by termly instalments then any rent adjustments will take place as part of your third instalment – unless you wish to contact finance to discuss alternative payment arrangements.

What happens if the restrictions are extended past the new April waiver dates? 

We will review the situation again at the end of the current period and will be in touch to communicate any changes that affect students at that time. However you should not assume that further waivers will be applied if restrictions are extended.

Will my NTU UPP accommodation rent be taken from my account, and if so when?

For students with termly rent payments the payment date was adjusted to 28 January to allow time for those students not using their rooms to let us know. If you return to halls and we reinstate rent for part of the waiver period, then any rent adjustments will take place as part of your third instalment. Students who wish to discuss payment arrangements can contact finance on 0115 848 6500. In terms of the extension to the waiver period, this will be adjusted from your next payment due.

I moved back into my halls in January but now wish to return home, what should I do?

You must follow the Government guidelines which currently says that if you live at university, you should not move back and forward between your permanent home and student home during term time. In most cases this means staying where you are. If you are currently residing in your University accommodation you are not eligible for the rent waiver. Please read the Government guidance for more information and exceptions.

I need to return to my accommodation – Can I?

Students on future critical worker courses and those with special circumstances are able to be on campus and stay in their term-time accommodation. Please ensure you book a Lateral Flow Test before returning to campus.

I am studying a programme where Government has already permitted in-person teaching, but I do not want to return, will I still be charged for my accommodation? 

No, you will not be charged if you let us know that you are not staying in your accommodation by completing the NTU and UPP Halls Rent Reduction form.  Please ensure you have been in touch with your course leader about your course.

Can I collect my belongings?

Please follow the current Government guidelines. Due to current travel restrictions, in most cases it is advisable that you do not travel. However there are some exceptions, it is important to review how the guidelines apply to you specifically.

Will you offer refunds on NTU and UPP accommodation charges for the autumn term? 

No. The reduction in fees is currently for the period of the national lockdown (4 January – 19 April 2021) based on the latest Government restrictions.

Support for students in private student accommodation and housing

We are mindful that NTU can only waiver rents for the accommodation that it controls, and that this only supports around 5,000 of our students. We will continue to lobby private providers and landlords and work with Government, local councillors and MPs to do the right thing for our students.

Students should contact their landlord in the first instance about your contract. If you need advice about accommodation, you can find guidance from the Students’ Union housing advice web page.

The University cannot control the decisions of private landlords, but we will work with Nottingham Trent Students' Union to jointly lobby on this issue and we would urge landlords to be as understanding and flexible as possible.

Support

To find out more about the support available to all NTU students please visit our StudentHub.

Alternatively, if you’ve got a question or concern about being on campus please email ntu.beingoncampus@ntu.ac.ukn or call +44 (0)115 848 6060 and select option 1. This line is open Monday to Friday 8.30 am – 5 pm and 10 am – 4 pm at weekends.

If you find you need more support with personal, emotional or mental health difficulties that are impacting your studies and experience, please complete our online wellbeing form, ‘I need further support’ on the Student Support Services website. You can also call us on 0115 848 6060 or email student.support@ntu.ac.uk. For emergency support, any time of the day, please call NTU Security on 0115 941 8418.

Help keep your community safe

Please be considerate of your neighbours and your community by behaving as a good citizen, keeping noise levels low and adhering to Government advice around social distancing.

Your behaviour, your noise and your decisions have consequences for the families and residents around you. Please continue to do the right thing by adhering to Government guidelines and our NTU Student Code of Behaviour.

Keeping safe

To learn more about the support available to all NTU students please visit our StudentHub.

If you’ve got a question or concern about being on campus please email ntu.beingoncampus@ntu.ac.uk. Alternatively, please call +44 (0)115 848 6060 and select option 1. This line is open Monday to Friday 8.30 am – 5 pm.

Help keep yourself, your friends and your local community safe by following Government guidelines on self-isolating, social distancing, hand washing, wearing face coverings (in shops, public transport and on campus) and limiting the number of people you have contact with at any one time.

Still need help?

+44 (0)115 941 8418