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Your accommodation

Page last updated: 7 August 2020

Your home from home on campus is ready for you. This year “flatmates” will mean more. They will become your new household – allowing you to socialise with them without observing social distancing.

Students in halls chatting

Our staff have been working hard to ensure you can have the best possible experience in your new home while staying safe. All our halls of residence are open for the start of term and we will be co-oridnating move in dates carefully to observe government guidelines on social distancing.

Enhanced cleaning will continue to be in place around communal areas, such as reception, entry points, kitchen/living spaces.

Email the accommodation team or call +44 (0)115 848 2894 if you need any help with your booking.

Frequently asked questions

  • Will I lose my room if I decide or need to stay at home initially?

    You should contact your accommodation provider if you have any concerns or special requirements. The majority of our contracts start in September for 44 weeks, and a small number of contracts are offered on a 51 week basis.

    If you need to arrive later, we would cancel your September booking and assist you to find later start accommodation.

  • What happens to my accommodation deposit if I chose to live at home?

    If you choose to live at home, you will need to cancel your accommodation booking. Find out what to do if you need to cancel your accommodation.

    If you have booked with a private provider, please read the terms & conditions of your booking contract.

    Find out more about accommodation.

  • What should I do if all accommodation is booked?

    Most of our University-owned halls are now full but we do still have limited rooms left with our private providers. Our friendly accommodation team are here to help you find your new home, whether it's in University-owned halls of residence, halls of residence run by our partner providers or private companies, or accredited shared housing.

  • How will you support me if I have to self-isolate on arrival to the UK?

    Different government advice applies depending on where you are coming to the UK from so please check the travel corridor list on the gov.uk website to see if you will need to self-isolate for 14 days upon arrival. Please note that this list can change regularly.

    If you need to self-isolate, you should contact your accommodation provider directly to discuss when how this will be done. It is your responsibility to ensure you have these arrangements firmly in place before arriving in the UK.

    If you have booked NTU accommodation at either Brackenhurst, College Drive or in UPP halls, we can help. We are offering, subject to availability, two weeks’ free accommodation to self-isolate.  We will also offer you a basic food provision to help you when you arrive.

    To secure these arrangements you must arrive on 7, 8, 9, 10 or 11 September. You must already have an accommodation booking, and you must request self-isolation accommodation in advance by completing the appropriate application form:

    For full details of these arrangements, including frequently asked questions, please read information for students who need to self-isolate when entering the UK (self-isolation accommodation).

Your responsibility

You are part of NTU, and we are a community built on respect. A community that supports one another and takes responsibility to do the right thing to keep our University, city and county safe. Follow government guidelines in relation to social distancing and the use of face coverings.

Still need help?

+44 (0)115 941 8418